LUCAMEEuropean privacy organisation noyb has filed complaints in four EU countries against Scale AI, alleging its Outlier platform tracked freelance contractors far beyond what was necessary or disclosed. The complaints centre on whether workers were properly informed about the monitoring and whether the data collected had any legitimate basis under GDPR.
What this means for your business
If you use any platform where contractors or remote staff complete tasks online, this is a reminder that monitoring tools need to be disclosed, proportionate and legally grounded. In the UK, the ICO expects employers and hirers to be transparent about any workplace monitoring, and the same GDPR principles that apply in the EU apply here. It's worth reviewing what your own platforms or third-party tools are actually collecting about your staff or contractors, and making sure your privacy notices reflect that honestly.