LUCAMEThere's a growing argument in the tech industry that AI-powered agents, which can carry out tasks autonomously rather than just presenting data in a dashboard, could make many traditional SaaS applications redundant. Instead of subscribing to separate tools for CRM, HR, or project management, businesses might eventually just instruct an AI to handle those functions directly.
What this means for your business
It's too early to cancel any subscriptions, but it's worth thinking about what you're actually getting from each SaaS tool you pay for. If a vendor isn't talking about how AI fits into their roadmap, that's a reasonable question to ask them. For now, keep an eye on renewal costs and avoid locking yourself into long multi-year contracts on software that might look very different in two or three years.