Brent is denser than the rest of our patch and the work reflects it: flats above shops, businesses sharing a building with four others, and a lot of 1930s semis along the Kingsbury Road.
Brent runs on independent traders, wholesalers, clinics, salons and small import businesses rather than professional practices. Many share a building, a riser and sometimes a broadband line with neighbours they have never met.
That shapes the work. Keeping your network separate from the unit next door, card payments that stay up on a Saturday, and CCTV that gives you a usable picture rather than a grey smear.
Kingsbury and Queensbury are largely inter-war semis, often extended front and back, often housing two or three generations with very different demands on the same connection.
Around Wembley there is a lot of newer high-density flats, where the problem is interference rather than distance.
In Barnet we usually solve Wi-Fi by adding coverage. In Brent we more often solve it by taking coverage away: turning down transmit power, pinning channels, and stopping your network shouting over your neighbour's.
Around Wembley a flat can see fifty other networks. The 2.4GHz band is effectively unusable in places, so the work is getting devices onto 5GHz and keeping them there, which is more about configuration than hardware.
For businesses here the pressing issue is usually payments. A card terminal that drops out on a busy Saturday costs real money, and the cause is normally a shared line with no quality-of-service rules rather than the terminal itself.
On site throughout Brent, with remote support anywhere in the UK.
Dense housing and shared buildings produce a different set of calls.
Wembley Park and Preston Road especially. Fixed by configuration rather than by buying a bigger router.
Nearly always a shared line with no traffic rules. We separate the till from everything else.
Shared buildings need properly separated networks. A lot of them do not have them.
Cameras that give a face at night rather than a shape. Footage on a recorder you own.
Different demands at the same time. Splitting the traffic matters more than the headline speed.
One subscription, picture in more than one room, no second box.
Forty-five minutes, on site or remote. We look at what you have: devices, licences, backups, network kit, who can get at what. Then we tell you where the risk sits and roughly what it costs to deal with.
You get it in writing either way. Some firms take that document and fix things themselves. That is fine.
Tell us roughly how many people, what software you cannot work without, and who looks after your IT now.
Call and describe it however makes sense. A couple of photos usually tells us whether it is a half hour fix or a bigger job.
Call 020 3039 3922, or send a message and we will come back to you the same working day.
LUCAME