Fifteen minutes east of us and a completely different housing stock. Edwardian conversions, independent shops rather than chains, and a lot of people running a business from the top floor of a family house.
Muswell Hill Broadway and Crouch End Broadway are independent high streets: delis, bookshops, salons, osteopaths, a lot of design and media freelancers, and dental and veterinary practices above the shops.
Very few have anyone looking after their IT. The typical first job is working out what is actually in place, because the person who set it up left years ago and nobody has the admin password.
Most of Haringey's housing here is Edwardian, often split into flats. Solid walls, bay windows, and in conversions a meter cupboard on the ground floor serving a flat two storeys up.
Highgate adds listed buildings and conservation areas, where nothing can be surface-run and the answer is usually a slower, tidier job.
A three-storey Edwardian house split into two or three flats is the single most common building we work in around here, and it creates a specific headache: the incoming line arrives in a communal hallway, and your flat is on the second floor behind two solid walls.
Landlords and freeholders complicate it further. Running a cable from the hall to a top-floor flat needs permission, and plenty of people have spent two years putting up with a repeater rather than asking.
Highgate Hill brings its own issue. Several roads have poor mobile coverage because of the topography, so Wi-Fi calling matters more than usual, and a dead spot in the house stops being a nuisance and starts being missed calls.
On site throughout Haringey, with remote support anywhere in the UK.
Conversions, independents and a lot of first-time clients who inherited someone else's setup.
Line in the communal hall, flat two floors up. The fix usually needs the freeholder's permission, which is why we ask early rather than on the day.
Common with independents. We recover or rebuild the Microsoft 365 tenant properly, then document it so it does not happen again.
No surface cabling, no dish on the front. Slower routes, better result.
Card payments, booking systems and Wi-Fi for customers that stays off your own network.
The room furthest from the router is almost always the one being used as an office.
Wi-Fi calling only helps if the Wi-Fi reaches. We survey rather than guess.
Forty-five minutes, on site or remote. We look at what you have: devices, licences, backups, network kit, who can get at what. Then we tell you where the risk sits and roughly what it costs to deal with.
You get it in writing either way. Some firms take that document and fix things themselves. That is fine.
Tell us roughly how many people, what software you cannot work without, and who looks after your IT now.
Call and describe it however makes sense. A couple of photos usually tells us whether it is a half hour fix or a bigger job.
Call 020 3039 3922, or send a message and we will come back to you the same working day.